Because some of our items are hot off the press we offer a Pre-Purchase service that allows you to order and pay for the item prior to its launch. This enables you to secure the item.
All items available for Pre-Purchase will be clearly identified in the ‘Details’ section of that item as ‘Pre-Purchase’ together with the expected delivery date.
The expected delivery date is provided to us by the designer and GANACHE cannot be held responsible for late delivery. Please email GANACHE firstname.lastname@example.org if you need further assistance.
The Shopping Cart process for a Pre-Purchase is the same as for an immediate delivery order. GANACHE will fulfill and deliver your Pre-Purchase following the individual item launch date.
Cancellation of Pre-Purchase Orders
If you wish to cancel your Pre-Purchase order, please email GANACHE email@example.com. GANACHE will not refund on a cancellation of a Pre-Purchase order, instead a store credit will be issued to you.
GANACHE store credits are valid for 12 months, cannot be transferred to another person or account and cannot be redeemed or refunded for cash.